Cookie Policy
This Cookie Policy applies to Cetegra Workspace and Cetegra Docs.
Cegal AS is the data controller for cookie usage and related processing in Cetegra Workspace and Cetegra Docs.
1. Introduction
A cookie is a small text file that is stored on your device when you visit a website or use a web-based application. Cookies allow a website or application to recognize your device and store certain technical information about preferences or interactions.
Cookies are used to:
- Enable essential functionality, such as secure authentication and session handling
- Ensure security, stability, and service availability
- Store technical preferences
- Provide insight into how a website or application is used, for example which pages or features are accessed and for how long
Some cookies are set directly by us (first-party cookies), while others may be set by carefully selected third-party service providers acting on our behalf (third-party cookies). Where third-party providers are used, they act as data processors and process data in accordance with our instructions and applicable data protection requirements. Cegal remains responsible for the selection of providers and for ensuring appropriate safeguards are in place.
When you first access Cetegra Workspace or Cetegra Docs, you are presented with a consent dialog allowing you to choose whether non-essential cookies, such as analytics cookies, may be used.
You can change or withdraw your consent at any time, either through the consent dialog or from your user profile in Cetegra Workspace by navigating to Profile → Account settings → Customize.
You can also manage cookies through your browser settings. Please note that blocking cookies may affect the availability or functionality of certain features.
2. Legal basis for cookie usage
Cookies are used on the following legal grounds:
- Necessary cookies are processed based on contractual necessity (Article 6(1)(b) GDPR) and Cegal’s legitimate interest (Article 6(1)(f) GDPR) in maintaining security, service availability, and core functionality.
- Non-essential cookies, such as analytics cookies, are processed only if you have given your explicit consent (Article 6(1)(a) GDPR).
3. How we use cookies and analytics
We use cookies and similar technologies to support core functionality and, where consent is given, to understand how Cetegra Workspace and Cetegra Docs are used in order to improve functionality, usability, and service quality.
Depending on your consent choices, information collected may include:
- Pages visited and time spent on pages
- Usage of product features (for example application launches, navigation, and clicks)
- Active tenant or company identifier (used only for aggregated analytics and statistics)
- Browser type and operating system
- Referring website and exit page
Information submitted through forms (such as contact or subscription forms) is processed server-side and is not captured by analytics cookies.
Where you have separately consented to receive marketing communications, openings and clicks in such communications may be tracked in accordance with the applicable privacy notice.
We do not use cookies to store names, email addresses, or other data fields that directly identify you without reference to additional information. Authentication and session cookies are used solely to maintain secure access to the service.
Where analytics are enabled, analytics data:
- Is used only by Cegal
- Is not sold or shared for advertising, profiling, or marketing purposes
- Is used exclusively for product improvement and service operation
4. Analytics technology (Matomo)
Where analytics cookies are enabled through consent, Cegal uses Matomo, a web analytics platform provided by InnoCraft Ltd., acting as a data processor on Cegal’s behalf, to analyze usage of Cetegra Workspace and Cetegra Docs.
Analytics data is processed in accordance with Cegal’s instructions and subject to appropriate technical and organizational safeguards. Matomo Cloud is hosted within the European Union (EEA), using cloud infrastructure located in EU data centers.
As part of analytics processing:
- IP addresses are truncated by masking the last two bytes (for example
192.168.xxx.xxx) before storage, reducing the ability to identify individual users.
To manage consent and analytics behavior, Cegal uses Matomo Tag Manager. The Tag Manager script is loaded as part of the application, but analytics tracking is activated only if you have given your explicit consent.
If you decline analytics cookies:
- No analytics tags are triggered
- No analytics cookies are set
The presence of the Tag Manager script alone does not result in analytics tracking.
Analytics data is retained for a limited period, as described in the Privacy Policy, and is then deleted or aggregated in accordance with Cegal’s data retention practices.
Analytics data is used only by Cegal and is not shared with third parties for advertising or marketing purposes.
5. Necessary cookies
Necessary cookies are required for the operation, security, and authentication of Cetegra Workspace and Cetegra Docs. These cookies do not require consent.
Overview of necessary cookies
| Cookie name | Purpose | Category | Duration | Party |
|---|---|---|---|---|
__RequestVerificationToken | Protects against Cross-Site Request Forgery (CSRF) | Necessary | Session | First-party |
.AspNet.Cookies | Manages authentication and secure user sessions | Necessary | Session or persistent (configuration-dependent) | First-party |
CloudPortalAffinity | Routes requests to the same backend server during a session | Necessary | Session | First-party |
BIGipServerCommon_cloudtest.cegal.com-pool | Load balancing and traffic management | Necessary | Session | First-party (set by infrastructure provider acting as a sub-processor on our behalf) |
These cookies do not store personal data such as names or email addresses and are used solely to ensure secure and stable operation of the service.
6. Analytics cookies (consent required)
Analytics cookies are set only if you have given explicit consent.
Overview of analytics cookies (Matomo)
| Cookie name | Purpose | Category | Duration | Party |
|---|---|---|---|---|
_pk_id.* | Distinguishes users for analytics and aggregates usage statistics | Analytics | Persistent (up to 13 months) | First-party (Matomo processor) |
_pk_ses.* | Tracks session activity for analytics | Analytics | Session | First-party (Matomo processor) |
Analytics cookies are used solely to understand product usage and improve Cetegra Workspace and Cetegra Docs.
7. Other cookies
Apart from the necessary cookies listed above, no additional cookies are used unless you have explicitly consented to analytics.
Cetegra Workspace and Cetegra Docs do not use marketing, advertising, or profiling cookies.
If you have visited cegal.com, cookies from that website may be present in your browser. These cookies are not related to Cetegra Workspace or Cetegra Docs. Please refer to the cookie policy published on the Cegal website for details.
8. Further information
For more information about how personal data is processed, including your rights under applicable data protection laws, please refer to the Privacy Policy.
Last updated: January 2026