Cookie Policy
This Cookie Policy applies to Cetegra Workspace and Cetegra Docs.
Cegal AS is the data controller for cookie usage and related processing in Cetegra Workspace and Cetegra Docs.
1. Introduction
A cookie is a small text file that is stored on your device when you visit a website or use a web-based application. Cookies allow a website or application to recognize your device and store certain technical information about preferences or interactions.
Cookies are used to:
- Enable essential functionality, such as secure authentication and session handling
- Ensure security, stability, and service availability
- Store technical preferences
Some cookies are set directly by us (first-party cookies). Cetegra Workspace and Cetegra Docs do not use third-party analytics cookies.
When you first access Cetegra Workspace or Cetegra Docs, you are presented with a consent dialog allowing you to choose whether usage analytics may be enabled.
You can change or withdraw your consent at any time, either through the consent dialog or from your user profile in Cetegra Workspace by navigating to Profile → Account settings → Usage analytics.
You can also manage cookies through your browser settings. Please note that blocking cookies may affect the availability or functionality of certain features.
2. Legal basis for cookie usage
Cookies are used on the following legal grounds:
- Necessary cookies are processed based on contractual necessity (Article 6(1)(b) GDPR) and Cegal’s legitimate interest (Article 6(1)(f) GDPR) in maintaining security, service availability, and core functionality.
- Usage analytics, where enabled through consent, are processed based on your explicit consent (Article 6(1)(a) GDPR).
3. How we use cookies and analytics
We use cookies to support core functionality and, where consent is given, to understand how Cetegra Workspace and Cetegra Docs are used in order to improve functionality, usability, and service quality.
Depending on your consent choices, information collected through analytics may include:
- Pages and features visited
- Usage of product features (for example application launches, navigation, and clicks)
- Your user type within Cetegra (for example IT Admin, Advanced User, or Basic User)
- Associated tenant or company identifier
We do not collect IP addresses, browser type, operating system, or referring website as part of analytics.
Information submitted through forms (such as support cases or catalog requests) is not captured by analytics. Only the fact that an action occurred is recorded, not its content.
We do not use cookies or analytics to store names, email addresses, or other data fields that directly identify you. Authentication and session cookies are used solely to maintain secure access to the service.
Where analytics are enabled, analytics data:
- Is used only by Cegal
- Is not sold or shared for advertising, profiling, or marketing purposes
- Is used exclusively for product improvement and service operation
4. Analytics technology (in-house)
Where usage analytics are enabled through consent, Cegal uses its own in-house analytics system to analyze usage of Cetegra Workspace. Analytics data is stored securely within the Cetegra platform infrastructure, hosted on Microsoft Azure within the European Economic Area (EEA).
No third-party analytics provider is used. All analytics data remains within Cegal’s controlled infrastructure and is subject to the same security and access controls as the rest of the platform.
As part of analytics processing:
- A pseudonymous user identifier (an opaque integer generated internally — not your real user ID, name, or email address) is included when consent has been given. This identifier is not visible to administrators or other users within Cetegra, and cannot be used to identify you without access to Cegal’s internal database.
- A session identifier is generated when you open a browser tab and is stored in
sessionStorage. It is automatically cleared when the browser tab is closed. This identifier is used to group events within a single session. - Your user type (for example IT Admin, Advanced User, or Basic User) is derived from your access permissions within Cetegra at login and recorded alongside usage events.
No analytics cookies are set. The session identifier is stored in browser sessionStorage, not in a cookie, and is never persisted beyond the lifetime of the current browser tab.
If you decline analytics, no usage data is collected or sent at all. Product functionality is completely unaffected.
Analytics data is retained for a maximum of 24 months in raw form. Aggregated usage statistics (with no link to individual users) may be retained longer for trend and service improvement analysis.
You may withdraw consent at any time via Account Settings → Usage analytics. Withdrawal stops all future collection immediately on the next page load. If you would like previously collected data removed, you can submit a data erasure request to Cegal via your organisation’s service desk, your Cegal contact person, or by emailing dpo@cegal.com.
5. Necessary cookies
Necessary cookies are required for the operation, security, and authentication of Cetegra Workspace and Cetegra Docs. These cookies do not require consent.
Overview of necessary cookies
| Cookie name | Purpose | Category | Duration | Party |
|---|---|---|---|---|
__RequestVerificationToken | Protects against Cross-Site Request Forgery (CSRF) | Necessary | Session | First-party |
.AspNet.Cookies | Manages authentication and secure user sessions | Necessary | Session or persistent (configuration-dependent) | First-party |
CloudPortalAffinity | Routes requests to the same backend server during a session | Necessary | Session | First-party |
BIGipServerCommon_cloudtest.cegal.com-pool | Load balancing and traffic management | Necessary | Session | First-party (set by infrastructure provider acting as a sub-processor on our behalf) |
These cookies do not store personal data such as names or email addresses and are used solely to ensure secure and stable operation of the service.
6. Analytics cookies
Cetegra Workspace and Cetegra Docs do not set any analytics cookies.
Where consent is given, usage analytics are processed using browser sessionStorage (not cookies) for the session identifier. sessionStorage data is automatically cleared when the browser tab is closed and is never transmitted to or read by any third party.
7. Other cookies
Apart from the necessary cookies listed above, no additional cookies are used.
Cetegra Workspace and Cetegra Docs do not use marketing, advertising, or profiling cookies.
If you have visited cegal.com, cookies from that website may be present in your browser. These cookies are not related to Cetegra Workspace or Cetegra Docs. Please refer to the cookie policy published on the Cegal website for details.
8. Further information
For more information about how personal data is processed, including your rights under applicable data protection laws, please refer to the Privacy Policy.
Last updated: April 2026