Introduction
Take your user support experience to the next level with Cegal and Cetegra Care, a dedicated solution for providing comprehensive customer support for all your IT needs.
Why Introduce Cetegra Care
As part of our ongoing commitment to delivering outstanding customer service, we’ve introduced Cetegra Care. This innovative service is designed to assist you seamlessly in your digital transformation journey. Offering round-the-clock support, expert guidance, and a user-friendly interface, Cetegra Care is here to ensure you harness the full potential of your digital operations.
Key Features
Cetegra Care is tailor-made to meet our customers’ needs, featuring:
- Global Support: We provide 24/7/365 support, ensuring assistance is always available, regardless of your global location.
- Integration with Cetegra Workspace: Seamless integration with Cetegra Workspace allows for effortless management of support tickets and cases directly from the user portal.
- Personalized Guidance: Our dedicated support team offers specialized guidance throughout your digital transformation, helping you fully leverage Cetegra’s capabilities.
Using Cetegra Care
Cetegra Care is intuitively designed for simplicity and efficiency. To get started, just log in to the Cetegra Workspace user portal. Here, you can easily create new support tickets, monitor the progress of existing ones, and communicate with our global support team.
Take a look at the below video to get an introduction to how to use Cetegra Workspace:
Learn More
- To dive deeper into the security aspects of Cetegra Care, please visit our Security page.
- For detailed insights about Cetegra Care, refer to our About Cetegra Care page.
- Learn how Cetegra Care integrates with other services on our Discovery Integration page.
- To gain a thorough understanding of the project phase feature of Cetegra Care, please refer to our Project Phase Article.
Thank you for choosing Cetegra Care. We are committed to supporting you on your journey of digital transformation and innovation.