Privacy at a Glance

We know privacy matters. This page provides a simple, human-friendly overview of how privacy, cookies, and analytics work in Cetegra Workspace and Cetegra Docs — without legal or technical complexity.

If you want the full, legally binding details, you can always read:

Who is this for?

This overview is intended for:

  • End users of Cetegra Workspace and Cetegra Docs
  • Customer representatives using the Cetegra services

It does not cover:

  • The public website (cegal.com)
  • Marketing, newsletters, or events
  • Recruitment or job applications

Who is responsible for your data?

  • Your company is usually the data controller for user accounts and how the service is used.
  • Cegal acts as a data processor, operating and securing the platform on your company’s behalf.

For certain limited operational purposes (such as security, platform stability, and support), Cegal acts as an independent data controller.

What kind of data do we process?

Only what is needed to operate the service.

Account and access

  • User ID
  • Username or display name (may be a work email address)
  • Role or persona (for example user, admin, IT manager)
  • Company or tenant association
  • Login timestamps and session information

Usage and technical data

  • Which features and pages are used
  • Time spent in the application
  • Browser and operating system
  • Device type
  • IP address (stored in a partially masked form)

Support and operations

  • Support requests and correspondence
  • Error logs and diagnostics needed to keep the service running

🚫 We do not process sensitive personal data (such as health data, political views, or similar).

What do we use the data for?

We use data only to:

  • Provide and operate the Cetegra products
  • Authenticate users and manage access
  • Keep the platform secure and stable
  • Provide support and handle incidents
  • Improve the product based on real usage
  • Meet legal and contractual obligations

🚫 We do not use your data for:

  • Marketing or advertising
  • Profiling
  • Automated decision-making
  • Cross-service tracking

Cookies — the short version

We use cookies for two purposes.

1. Necessary cookies (always on)

Required for:

  • Secure login
  • Session handling
  • Platform stability and security

These cookies do not require consent.

2. Analytics cookies (optional)

Used only if you explicitly consent.

They help us understand:

  • Which features are used
  • Where the product can be improved

You are always in control:

  • You can accept, decline, or be asked later
  • You can change your choice at any time in Profile → Account settings → Customize

👉 Full details are available in the Cookie Policy.

Analytics — in plain language

If you choose to enable analytics, we collect limited, pseudonymous usage data to understand how Cetegra Workspace and Cetegra Docs are used and where the product can be improved.

  • Analytics are never enabled by default
  • Analytics are used only for product improvement
  • Data is processed using a privacy-focused analytics platform and stored in Europe (EEA)

Typical examples include:

  • Opening an application or module
  • Navigating between features
  • Submitting a case or request
  • Ordering from the catalog

We do not collect order IDs, case descriptions, free-text input, or similar content — only that an action occurred.

Analytics are not used for marketing, profiling, advertising, or automated decision-making.

Notifications and surveys

We use a dedicated tool to show important product notifications and collect optional feedback about updates.

To avoid showing the same message repeatedly, a pseudonymous user identifier and company association may be used. This information is used only for product communication and feedback.

If you decline or later withdraw consent:

  • No analytics cookies are set
  • No analytics tracking takes place
  • Product functionality is unaffected

Want the full details?

This page is only a summary.

For complete information, please see:

Last updated: January 2026

← Reports
Settings →