Use the AI Chat

Landing Page

The landing page provides an overview of all bots you have access to. It’s easy to search if you have many, and you can click a bot to get started.

picture 0

It is also possible to click the “Request New” button to request a new bot. Read more about that in the Configure Bots section.

The “Open previous conversations” area lets you easily continue a bot conversation that you have already started.

Users who manage a bot will see insights about bot usage (for their bots) on the landing page as well. You will also see a graph showing Monthly Messages for different bots you have access to or own.

picture 1

Use a Bot

Simply click a bot “card” to get started. The user will then be transferred to the bot chat window.

This window contains the following elements:

  • Left Hand Side Menu (1): Displays all bots the user has access to for quick switching between bots.
  • Request Bot Button (2): Located at the bottom of the left-hand menu, it allows users to request a new bot. Read more in the Request Bot section.
  • Main Chat Area (3): The central area where the chat window is displayed, with a standard “Send a message” text area at the bottom.
  • Bot Name and Icon (4): Located at the top left of the chat window/main area. The bot name is clickable if the bot manager has provided a link (for external reference).
  • Top Right Buttons:
    • User Message Limit (5): A visual indicator showing how many messages are left if a limit is set.
    • Style Button (6): Allows bot managers to change the icon, name, link, purpose (description), and greeting message. Read more in the Customize Bots section.
    • Settings Button (7): Lets bot managers control the setup and configuration of the bot. Read more in the Configure Bots section.
    • Users Button (8): Lets bot managers control access to the bot. Read more in the Access Management section.
    • Files Button (9): Allows the manager to upload files or folders, rename existing documents, or delete documents. Read more in File Uploading.
    • History Button (10): Displays historical conversations. Click to continue them.

picture 2

Start a Conversation

Start by typing a message to the AI bot, and it will respond right away. Different bots are tailored to fit different needs, so both knowledge and behavior will vary based on configuration.

picture 3

One token = one character

picture 4

If files have been uploaded, any knowledge extracted from these documents will include a link to the source document. Hover over or click on the document reference numbers to read the section where the knowledge is extracted from, or click “Open document” to download the original file.

picture 6

picture 5

If you want to copy the response, move your mouse over the reply box and click “Copy” that appears in the top right.

picture 7

Usage limits

Usage limits can be configured by the bot manager. If a limit is set, a visual indicator will show how many messages are left. When the limit is reached, the user will be notified.

picture 8

← Home page
Case →