Statistics

The Statistics module gives Catalog Managers and Admins powerful insights into how your catalog is used — from total orders and costs to product popularity and pending approvals.

Screenshot: Overview of the Statistics module

You can access the module directly from the top menu of the Catalog. There are two main views:

  • Global Statistics – gives a company-wide overview across all products.
  • Product Statistics – focuses on a single product and its form data.

Global Catalog Statistics

The global view helps you understand catalog activity at a glance. It’s available to all Admins and Catalog Managers from the top menu in the Catalog.

Screenshot: Catalog top menu showing Statistics module


Period Filter

At the top left, choose the time period you want to analyze:

  • All time
  • Year (select specific year)
  • Month, Week, or Day

Screenshot: Period selector in Statistics module


Summary Row

Right below the period selector, you’ll see:

  • Total Orders – the number of all catalog orders.
  • Total Cost – the sum of all order costs.
  • Pending Approvals – how many orders are waiting for approval.

Screenshot: Summary row showing total orders, cost, and pending approvals


Order Status Overview

A pie chart gives you a quick visual breakdown of order status:

  • Pending Approval
  • Complete
  • Cancelled
  • Error
  • Declined

Click any slice of the chart to filter the rest of the statistics based on that status.

Screenshot: Pie chart showing order status distribution


Statistics Assistant

The Cetegra AI Statistics Assistant is built right into the module. You can ask natural questions like:

  • “What product is most popular?”
  • “List all products that have never been ordered.”
  • “Show me products missing a description.”

The assistant has access to your order data but does not share or train on any of it.

Screenshot: Statistics Assistant example showing AI chat interface


See how ordering changes over time with a line chart showing:

  • Y-axis: Number of orders
  • X-axis: Date

Screenshot: Line chart showing order trends over time


Orders Table

A detailed overview of all orders, including:

  • User
  • Product (clickable link)
  • Status
  • Cost
  • Created Date
  • Cart ID (clickable order link)

Screenshot: Orders table showing user, product, status, and links


Products Table

Shows statistics per product, including:

  • Product – clickable name
  • Orders – total number of orders
  • Cost – total order cost
  • % – share of total orders represented by this product

Screenshot: Products table overview


Pending Approvals Table

Stay on top of outstanding approvals:

  • User
  • Product
  • Approvers
  • Created Date
  • Cart ID
  • Action – Send Reminder

When you click Send Reminder, a notification is sent to the approver. After sending, the button changes to show “Reminder sent [datetime]”. You can send another reminder after 7 days.

Screenshot: Pending approvals table with reminder button


Export Data

You can export the global statistics as a JSON file, allowing deeper analysis or integration into reports.

Screenshot: Export button for global statistics


Product Statistics

The product-level view gives insights for a single catalog product — perfect for analyzing how it’s being used or how its form fields perform.

You’ll find the Statistics button on the Product page (in Edit Mode). The button shows the number of orders for that product, for example:

Statistics (4)

Screenshot: Statistics button on product page in edit mode


Summary Row

Just like in the global view:

  • Orders
  • Total Cost
  • Pending Approvals

Screenshot: Product statistics summary row


Order Status and Statistics Assistant

The pie chart and AI Assistant are also available at the product level, filtered specifically for that product.

Ask questions such as:

  • “What’s the average cost of this product?”
  • “How many times was this product ordered last month?”

Screenshot: Product-level pie chart and AI assistant


A line chart showing how orders for this product change over time.

Screenshot: Product order trend line chart


Orders Containing This Product

A detailed table listing each order that includes this product:

  • Order ID
  • Order User
  • Status
  • Order Date
  • Total Cost
  • Open Cart

If the product has form inputs, each row can expand to show the submitted form data:

FieldValue
First NameJames
Last NameJamerson
DepartmentIT

Screenshot: Orders table with expanded form field details


Pending Approvals

The same table and functionality as in the global view — track pending approvals and send reminders as needed.

Screenshot: Product-level pending approvals table


Form Field Statistics

If your product uses forms (like dropdowns, radio buttons, or text inputs), you’ll see detailed stats for each field.

  • Free text fields: Listed as values — click a value to filter related stats.
  • Dropdowns / Radio buttons: Visualized as bar charts by default, with options to switch between Pie, Donut, or Line charts.
  • Each value shows how many orders included that response.

Screenshot: Form field statistics showing dropdown results as bar chart


Export Product Statistics

You can export all product-level data as CSV or JSON, including form field values.

Each row in the export includes:

ColumnDescription
OrderIdID of the order
DateDate of the order
FieldNameName of the form field
FieldIdSystem ID of the form field
ValueThe actual field value from the order

Screenshot: Export options for product-level statistics


Catalog Insight Report

For deeper analysis, Catalog Managers can open the Cetegra Workspace – Catalog Insight report. This report provides:

  • A full overview of all products and orders
  • Approver audit logs
  • “Approver vs Product” overview, highlighting products where the assigned approver is no longer active

Screenshot: Catalog Insight report showing approver overview

This report is available for selected customers. Please contact support for more information.


Tip: Use the global statistics for overall catalog trends, and the product-level statistics for detailed insights into specific products and forms.